CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Send us an email at novafitscrubwear@gmail.com
FAQ
How do I track my order?
Once your order has been processed and shipped, you'll receive a shipping confirmation email with your tracking information.
Please allow 5-7 business days for orders to be processed and shipped. If you haven't received tracking information after this timeline, please contact us for assistance.
How do I return an item?
To request a return, please contact us within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
Once your return is approved, you'll receive instructions on how to send your item back. Return shipping costs are the customer's responsibility unless the item was received damaged or incorrect.
Please note: Items showing signs of wear, washing, or damage may not be eligible for return.
Can I change or cancel my order?
Please contact us as soon as possible if you need to make a change or cancel an order. Once an order has been processed, changes may not be possible.
How can I contact NovaFit?
For questions regarding orders, products, returns, or general inquiries, please contact us at novafitscrubwear@gmail.com
Do you offer wholesale or bulk orders?
For wholesale, group or bulk order inquiries, please contact NovaFit directly for additional information.